Privacy Policy


Last updated: October 23, 2026

OVERVIEW
This Privacy Policy explains how Courtney Kolander (“I,” “me,” or “my”) collects, uses, and shares your personal information when you visit or make a purchase from kolanderverse.com (the “Site”). By using the Site, you agree to the practices described in this policy.

INFORMATION I COLLECT
When you visit the Site or make a purchase, I collect information needed to process your order and improve your experience:

  • Order Information: your name, billing address, shipping address, email address, phone number (if you provide it), and order details. Payment details are entered directly with the payment processor.
  • Account and Download Information: if you create an account or buy a digital download, your email address and download history.
  • Comments and Messages: your name, email address, and message if you leave a comment or contact me.
  • Device & Usage Information: your IP address, browser type, device type, time zone, and how you use the Site, collected through cookies and analytics tools.

HOW I USE YOUR INFORMATION
I use your information to:

  • Process and fulfill orders, including arranging printing and shipping and sending order confirmations, tracking details, and download links.
  • Communicate with you about your orders and support requests.
  • Screen orders for fraud or risk.
  • Keep the Site working, secure, and easy to use.
  • Send you news and offers about my art and prints, only if you have opted in. You can unsubscribe at any time using the link in any email.

HOW I SHARE YOUR INFORMATION
I share information only with service providers who help me run the Site and fulfill orders:

  • WooCommerce and WordPress: power the online store and website.
  • Payment Processors: payments are processed through secure third-party services such as Stripe or PayPal. I do not store or see your full card number.
  • Printing and Shipping Partners: because my artwork is printed to order, I share your name, shipping address, and order details with my print partner and their production and shipping partners, solely to make and deliver your order.
  • Analytics: Google Analytics, which uses cookies to collect information such as the pages you visit, your device and browser type, and your approximate location, so I can understand how the Site is used.
  • Legal Compliance: I may share information when required by law, to respond to legal requests, or to protect my rights.
    I do not sell your personal information.

COOKIES AND TRACKING
I use cookies to keep track of your cart, to remember your preferences, to analyze site traffic, and to understand how visitors use the Site. You can disable cookies in your browser settings, but parts of the Site, such as the shopping cart and checkout, may not work properly.

DATA RETENTION
I keep your order information for as long as needed to fulfill your order, provide support, and meet tax, accounting, and legal requirements. You can ask me to delete personal information I’m not required to keep, and I’ll do so as described below.

SECURITY
I take reasonable steps to protect your information, including using secure payment processing and an encrypted (SSL/TLS) HTTPS connection. No online system is completely secure, so I cannot guarantee absolute security.

YOUR CHOICES
You can contact me to ask what personal information I hold about you, to request a correction, or to ask me to delete it where the law allows. You can also opt out of marketing emails at any time.

THIRD-PARTY LINKS
The Site may link to other websites, such as YouTube or Etsy. I am not responsible for their privacy practices.

AGE RESTRICTIONS
The Site is not intended for anyone under 18, and I do not knowingly collect personal information from children. If you believe a child has provided information to me, please contact me and I will delete it.

CHANGES TO THIS POLICY
I may update this Privacy Policy from time to time to reflect changes in my practices or for legal or operational reasons. The date at the top shows when it was last updated.

CONTACT
For questions about this policy or to make a request, email me at contact.kolanderverse@gmail.com.